Email Support

excelfloorcarebne@gmail.com

Customer Support

0412839934

FAQs

Explore our FAQs to find answers to the most common inquiries about our processes and what to expect when working with Excel Floor Care.

Everything You Need to Know

Most Popular Questions

At Excel Floor Care, we want to make sure all your questions are answered. Our FAQs provide helpful information about our services, cleaning techniques, and what to expect when you book with us. If you don't find what you're looking for, feel free to reach out!

We specialize in cleaning tile, grout, carpets, hardwood floors, and upholstery for both residential and commercial spaces.

It depends on foot traffic and usage. For most homes and offices, a professional clean every 6-12 months is recommended.

Yes, we use eco-friendly, non-toxic cleaning solutions that are safe for both pets and children.

The duration depends on the size and type of the area being cleaned, but most jobs are completed within 1-3 hours.

We recommend moving small items, but our team can help with larger furniture as needed to ensure a thorough cleaning.

For most surfaces, you can walk on them within a few hours. For freshly waxed or polished floors, we recommend waiting 24 hours.

Customer satisfaction is our priority. If you're not happy with the results, we'll return and address any concerns free of charge.

Yes, we provide comprehensive cleaning solutions for offices, retail spaces, and other commercial properties.

Send us a message

Need more help?

0412839934

Email Support

excelfloorcarebne@gmail.com